President's Message
Growth Continues
Members continue to entrust us with their
hard-earned savings, as evidenced by a
nearly $30 million increase in deposits thus far
this year. In keeping with our core business
principle of financial soundness, Board and
staff are working diligently to put those funds
to use in the form of excellent quality loans
and safe, shorter-term investments. This low
interest rate environment is an excellent time
for members to refinance loans they acquired
elsewhere and take advantage of their Credit
Union’s extremely competitive rates. What
better win-win than personally reducing your
interest costs and sharing in the benefits from
the revenue that loan provides by bringing a
loan to us from a bank?
Service Remains Impressive
My hat’s off to our amazing Credit Union staff
that have again greatly exceeded expectations!
Our independent surveys continue to come back
with industry high numbers for the percent of
members that would recommend friends and
family to Power Financial Credit Union. This
is truly indicative of the loyalty that our staff
garners with “family like” service each and every
day. Satisfaction surveys are one thing, but when
you have 92% of your members surveyed say they are so satisfied that on a scale of 1-10, 10
the highest, score you a 9 or a 10 when asked
if they would refer friends and family ... that is
impressive! I am extremely proud of the team I
work with and the efforts they make to ensure
our member-owner experience is second to none.
Summer Brings Travel and
Preparation
As we get ready for the school year to end and
summer begin, please remember we offer you
many convenient channels to process your
financial needs as you travel.
SecureLink Online
Banking, Bill Pay, eDeposit, eStatements and
Priority Lending are all available for your remote
access. In addition, our
Visa Debit Card, Visa
Credit Card, Simon Says-bilingual Audio
Response System, Online Chat and
Call Center
are available to make combining your banking
needs with your summer travel plans smooth
and less hectic. Furthermore,
FinanceWorks,
our FREE online personal financial management
solution can help you budget for, track and
summarize your vacation expenses in a snap.
And of course, with summer in South Florida,
comes hurricane preparation concerns. Setting
up direct deposit, along with electronic payments
in advance, can avoid the hassles of not being
able to deposit funds or being able to pay bills
and other payments in cases of emergency.
As always, thank you for your continued support,
loyalty and contribution to this fine institution.
Past messages from the President:April 2012December 2011September 2011
July 2011
March 2011
December 2010
September 2010
April 2010January 2010
