Read what our members have to say about us!
Great Experience!My auto advisor representative worked diligently with our preferred dealer and was able to successfully negotiate an excellent deal for us. We are very happy with the deal and Iím convinced I could not have negotiated a better deal on my own. She always kept us informed as the negotiations progressed. Throughout the entire process she was very knowledgeable, friendly, courteous and professional at all times. If we are ever again in the market for another vehicle we would definitely welcome our auto advisor representative involvement without hesitation. We were able to pick-up our new vehicle in a matter of days. We sincerely appreciate the professional services provided by Power Financial Credit Union.
-A member from Palm Beach, FL
Beyond Expectations!I have never had a complaint or problem in 28 years of being a member. Always go beyond what is expected. -Kathleen from Delray Beach, FL
First Class Service!
I go back to the old National Airlines, Pan Am, and now Power Financial Credit Union. All first class service! -Anthony from Leeburg, FL
Exceptional Customer Service!
I am writing to compliment you on one of your Personal Service Advisors. She possesses the unique combination of a fantastic personality along
with a very professional customer service attitude. She has assisted me with such matters as setting up a new account for my wife, providing information regarding my vehicle loan and requests for information on home mortgage loan rates, to mention a few. In every instance [she] has provided exceptional customer service!
-Danny from Davie, FL
Why Bank Anywhere Else?
After I was told that there may have been some fraudulent charges made with
my Power Financial Credit Union VISA Debit card, I was shaken and confused as to
how this could have happened. I spoke to a PFCU representative that spent an
extraordinary amount of time listening to my recount of the day and offered me
information which ultimately helped me discover how my wallet was stolen. I
just had to let you know what a terrific customer service person she is. Not
what most people expect and get from financial institutions. As I have told
this story over and over, everyone asks me, "What bank do you use?" because it
was so incredible that this was brought to my attention so quickly. Why would
anybody want to bank anywhere else?
-Rebecca from Hialeah, FL
Long Time Member
Even though I retired from FPL two years ago and live in another state
(Ga.), my wife and I find it easy and convenient using Power Financial Credit
Union. I have had many opportunities to use other financial institutions, but
they couldn't compare to Power Financial Credit Union. The shared credit unions
are near our house and are very helpful. Your long time member.
-Angelo from Georgia
My Personal Experiences with the CU - ROCK!
I have to tell you - my personal experiences with the CU - ROCK! I love that I can also just run across the street to make deposits and/or mail them in. I also love the feeling of "stability" that I have with you all that I DID NOT have with Great Western that turned into WAMU that turned into Chase, etc.......each time hosing the depositors with new fees........love you guys!
-Cheryl from Juno, FLGreat Service!
Power Financial Credit Union's Lending Department was friendly and attentive to my needs! -Gewan from North Lauderdale, FL
Love Power Financial Credit Union!
People don't get to know people anymore. I love coming to this place. Everyone knows me. You just don't see that anymore!-Neil from Homestead, FLA Loyal Member
I've been banking here for many years. I love these girls! I like the customer
service. I bank at [other banks] and it's not the same! -Evangeline from Homestead, FLGood Service!
Good, good, good service! -Eduardo from Hialeah, FLAwesome Service!
I am in the same business and manage an area that produces a half billion dollars in consumer loans. I wish I had people on my team like [those at Power Financial Credit Union].-Frank from Pembroke Pines, FLKeep up the Good Work!
When I was a preteen my parents opened an account for me and the name of the credit union was Homestead Air Force Base FCU back then. Iíve had an account at this credit union for over 30 years (except for a few months when I got married almost 17 years ago) in this time Iíve had a good experience with the tellers as well as loan officers. I appreciate the care and dedication of all the employees and management over the years, even though the name has changed several times, the customer service has always been excellent. Thanks and keep up the good work!-William from Homestead, FL