Phishing and Identity Theft

Power Financial Credit Union will never request personal information from our members via email.  If you receive an email that asks for your member number, password, or other sensitive information, do not reply to the email or click on any links.  Clicking on a link in a fraudulent email can compromise your personal information.  It’s always best to type www.powerfi.org directly into your Internet browser to ensure that you are going to our trusted website.

Please forward any suspicious emails to abuse@powerfi.org.  If you have general questions about your account, please email listening@powerfi.org or call 800.548.5465. 

Be proactive about identity theft by regularly monitoring your account activity or enrolling in an identity protection program such as LifeLock.  If you feel that you may have been the victim of identity theft, report the fraud immediately and change your password.  You should also contact the credit bureaus listed below to place a free 90 day fraud alert on your credit file.  If you already have an identity theft protection service, please check with them as the fraud alerts may have already been placed.

Experian 888.397.3742
Equifax 800.525.6285
Transunion 800.680.7289

Lost or Stolen ATM or Debit Cards?
For a lost or stolen ATM or Debit Card, call toll-free 866.830.0832.

Lost or Stolen Credit Cards?
For a lost or stolen Credit Card, call toll-free 800.558.3424.