Power Financial Credit Union
 

Privacy & Security

One of our most important responsibilities is protecting our members' information. You may ask yourself how we do this. We have structured our network architecture so that the servers which store your actual account information are NOT connected to the Internet. The requests you make through the Internet are handled by our Internet servers. Additionally, we use several layers of security to prevent unauthorized users from gaining access to our network.  Click here to read our Privacy Policy.

Recommended Browsers
Our website and Online Banking has been optimized for viewing within certified browsers.  Browsers that are certified have passed our security testing.  By using an unsupported browser, you may not be able to view the take full advantage of all the features within Internet Banking and our website. See below for a list of recommended browsers.
Username & Password
The safety of your Online Banking session begins with you. Your password is critical to the security of your Online Banking session, so never share your username or password with anyone. For added security, if a password is entered incorrectly five times, we automatically lock the Online Banking account.

Your username is your Power Financial Credit Union member number. Your password is created by you and is at least eight characters in length. For your password, it is best to select a random combination of letters and numbers and to not choose something obvious or identifiable like your mother's maiden name, the name of your children, the name of your pet, your house number, or your birthday. We also recommend that you do not Auto Save your password in your browser. Power Financial Credit Union employees do not have access to your password. Should your account become locked out, and you have not set up the Forgotten Password feature, you will need to contact the Credit Union. We recommend that you always sign off (log out) when done banking online.

Enhanced Login Security
Enhanced Login Security protects against online fraud by providing an additional authentication 'factor' beyond your username and password used today through the use of a one-time access code. You can set up how you want to receive a one-time pass code from the following options: phone, text message, or email.

After setting up your login security options the next time you login, the rest of your online banking experience will remain exactly the same. In the future if you log in from a different computer you will be asked to enter a one-time access code as an additional line of defense to prevent unauthorized access.

For convenience, after you successfully authenticate with your password and One-Time Passcode (OTP), you may enroll your computer and a cookie will be saved to your computer for future authentication. We recommend this option so that you will not need a one-time Passcode each time you log in.

Timeout Feature
For additional security, Power Financial Credit Union uses a Timeout Feature within SecureLink Online Banking. This setting will automatically log you out after a pre-set period of inactivity. You can select your own Timeout length. Lower numbers offer more security while higher numbers offer more convenience. Once logged in to Online Banking, this feature can be accessed by clicking the User Options button and choosing Change Timeout. Then, just select a new timeout period and click "Change Timeout" to update your new selection.

Firewalls
Information first passes through a filtering router and is then passed through the firewall. The firewall verifies the source and destination of each information packet, changes the address of the packet and then delivers it to the appropriate area. This way, all inside addresses are protected from outside access and internal addresses are invisible to observers.

Encryption
We use software that incorporates full RSA data encryption to ensure security and privacy of transactions. We require the use of a secure browser to access your account online. Your browser must be equipped with SSL (Secure Socket Layer) with 128-bit encryption to communicate with our servers.

Privacy
Protecting the confidentiality of your information en route over the Internet is of the utmost importance to your Credit Union. Anyone surfing our Web site will be in a secure environment. The use of a secure browser provides Secure Socket Layer (SSL) protocol protection. SSL utilizes public key cryptography.

Third Party Services
The Credit Union uses a variety of services hosted by third parties to help provide our Services and to help us understand the use of our Services, such as Google Analytics and KISSinsights. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request. Our third party vendors do not collect or share any personal information about a user.

Public Key Cryptography
Public key cryptography is a technique that uses a pair of keys, one public (or distributed) and one private (or confidential) for encryption and decryption. Whenever you access the Web site, the session is protected by public key cryptography.

 
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