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Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Your credit union family will be ready to help.  We are ready to support you.

July 27, 2020

Please Note: Starting Tuesday, July 28, Sheridan Branch will have Drive-Thru Only Service

Valued Member,

We sincerely thank you for your patience, loyalty and choosing us for your financial needs, as we navigate through these uncertain times. The pandemic has proven to be ever-changing. We are constantly monitoring and adjusting our business operations to serve you as best and as safely as possible. This effort demands understanding and flexibility from us all to acheive this objective.

Due to the escalation of COVID-19 positive cases in Florida, and in particular the acute rise impacting Miami-Dade County, we feel it prudent for the protection of our members, community and staff, that effective immediately, we limit branch lobby occupancy at our Kendall and Florida City locations.

The Kendall Branch will closely monitor the number of members permitted access to the branch lobby. Our hours of operation will not change.

Our Sheridan and Florida City Branch will return to primarily serving you through our Drive-Thru. The hours of operation will not change. If you need access to your Safe Deposit Box or another service other than a monetary transaction,  please proceed to the Drive-Thru with your request and we will guide you the rest of the way.

We would like to take this opportunity to apologize in advance, as we anticipate that with the continued spread of the Coronavirus (COVID-19) there is certainly potential for branch closures. While we are following guidelines from the Center for Disease Control (CDC) and our local municipalities, we are unable to give advance notice of a COVID-19 related closing. These closings may become extended as situations evolve. Please understand that we do not plan to reduce our branch footprint, but rather provide a temporary response due to staff availability and health-safety initiatives.

We invite you to visit our website at, follow us on social media or contact us at 800.548.5465 to confirm branch availability prior to making a visit. Should you need to visit the branch, facial coverings are mandatory at all of our locations. You will only be asked to remove it for a few seconds for identification purposes.

Our mobile app has a rating of 4.8 stars in the App and Google Play stores. Download it today for 24/7 account access. You can deposit checks, pay bills, view your eStatements, transfer funds, pay other people (P2P) and apply for a loan or a credit card from the convenience of your home. We also recommend you link your PowerFi Visa® Debit and Credit Card to your Apple Pay or Google Pay wallet to reduce contact when checking out at most retailers.  Learn more about these services.

At Power Financial Credit Union, we hear you, we respect you and we will help you. That’s what family does. We will gt through this, together.

Power Financial Credit Union

Past Messages:

March 4, 2020 Coronavirus Communication 

March 12, 2020 Coronavirus Update #2

March 14, 2020 Coronavirus Update #3

March 16, 2020 Coronavirus Update #4

April 6, 2020 Coronavirus Update #5

May 3, 2020 Coronavirus Update #6

June 12, 2020 Coronavirus Update #7

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