Serving South Florida for over 65 years, we’re here for all your financial needs. Here, we hear you. Respect you. And treat you like family.
Welcome to the Family!
On behalf of myself, the Board of Directors and Bill Himes I would like to extend a warm welcome. The past few months have been exciting! Your TransCapital Bank team and the team at Power Financial Credit Union have been working as one with the shared objective of making you, the member, experience a smooth transition into our family.
As of December 31, 2019, TransCapital Bank and Power Financial Credit Union are now one financial institution. For those of you whom have Opted In, we want to say: welcome to the family and thank you. If you have not Opted In, we look forward to having you as part of the family. We look forward to providing you with personalized financial solutions that will allow you to live better lives today and for all generations to come.
Power Financial Credit Union has been serving the South Florida community for over 65 years. We were established in 1951, by the hardworking employees at Florida Power and Light. From these humble beginnings, we have grown to a community based not-for-profit financial institution serving all of South Florida. Our purpose is to guide family members to better lives today and for all generations to come. We pride ourselves on providing a WOW experience and an expansive line of financial products and services with you in mind. We promise to hear you, respect you and help you. After all, that’s what family does.
We invite you to come in, sit down with us and get to know the credit union difference. If you have not Opted-in to become a member, we encourage you to give us a chance to demonstrate our solutions and witness our passion to serve. We look forward to serving you. We welcome the opportunity to serve you as a member of Power Financial Credit Union. In order to do so, we ask that you complete the Opt-In Form by clicking here, or filling out the form below, if you have not done so already.
Have questions about this merger? Learn more from our FAQs, by exploring our website or by calling us at 800.548.5465.
We look forward to serving you today, and for generations to come.
– Your Power Financial Credit Union Family
1. What is the difference between a credit union and a bank?
Unlike banks, credit unions are not-for-profit financial cooperatives, owned and operated by the members they serve. At Power Financial Credit Union, the Board of Directors is made up of Power Financial Credit Union members, all volunteers who look out for the best interests of their fellow members. Credit unions focus on providing outstanding service and customers are “members.” We focus on a sense of community.
2. Who is Power Financial Credit Union?
Power Financial Credit Union, which has been in business since 1951, is a Superior Bauer Financial rate 5-Star credit union as rated by Bauer Financial. Power Financial Credit Union has approximately $680 million in assets and 6 branches serving more than 32,000 members in the tri-county area. This acquisition will bring Power Financials Credit Union’s total number of branches to 9 and total assets to over $860 million. We value being a part of the communities we serve. One of our core principles is to “do the right thing”. As a credit union, that means volunteering and giving back to our local communities. Power Financial Credit Union also stays proactively involved in helping its members achieve their financial goals by offering seminars and sponsoring community events.
3. Will my deposits still be federally insured?
Yes. Power Financial Credit Union is a federally insured by the National Credit Union Administration (NCUA), much like a federally insured bank is insured by FDIC. Power Financial CU’s depositor’s accounts are insured by the National Credit Union Share Insurance Fund which insures deposits up to $250,000 backed by the full faith and credit of the United States government. For more information or to estimate your coverage, visit https://webapps.ncua.gov/ins/.
4. Will any TCB branches close?
We anticipate keeping all three branches open initially and will continue to evaluate needs as we proceed.
5. Will the TCB branch locations have new hours?
We anticipate keeping the same hours initially and will continue to evaluate needs as we proceed.
6. What does this merger mean to me as a TCB customer?
It means that you will soon be a member of Power Financial Credit Union with all the benefits that come from membership. The TCB Branches, employees and customers are now a part of Power Financial Credit Union. Together, the organizations will offer an expanded branch footprint of 9 locations from Florida City to Juno Beach, additional services, financial strength and growth opportunities. Combined, the organization will have approximately $860 Million in assets and over 36,000 members. For more information about the benefits of Power Financial Credit Union membership, visit www.Powerfi.org.
7. How will the transition affect my account(s) at TCB?
As of the merger date, your accounts will continue to function just as they are until PFCU and TCB combine our computer systems, which is expected to occur in the second quarter of 2020. Current services you receive today, such as account statements, safe deposit boxes, direct deposit, online banking and paper-based checks will continue to be available. We will notify you in advance of any changes that impact you and your account(s) as a result of system integration.
8. Can I still call my branch?
Yes, branch phone numbers will not change initially.
9. What is the Opt-In Agreement?
TCB customers will need to complete an Opt-In Agreement to consent to joining Power Financial Credit Union to begin enjoying the full benefits of being a Power Financial Credit Union member. These will be due by April 30, 2020.
10. What if I don’t want to become a Power Financial Credit Union member?
If you choose not to opt-in, you will not become a member of PFCU. Without membership, your deposit and loan account(s) will be transferred to, and serviced by, PFCU when the merger is finalized. You will also continue to have full, uninterrupted access to all your accounts and related services. To obtain additional PFCU products and services, such as a new loan or a new deposit account, you will be required to become a member or you can transfer your account(s) to any other financial institution. Our staff will help you do that too. However, we do really hope you will stay with Power Financial Credit Union, we would be honored to have your business.
11. What new products and services will TCB customers have available from Power Financial Credit Union?
While we offer many similar products and services, Power Financial Credit Union also offers a mobile app with remote check deposit, instant issue debit cards, nationwide branch access and nationwide ATM access. In addition, we offer a full suite of financing options including residential real estate, commercial, auto loans, boat loans, credit cards, to name just a few.
12. Who can I contact for more information?
Power Financial Credit Union has established a special support team that is trained to efficiently handle any questions you may have about membership, deposit insurance, or the merger. Our merger support team can be reached by phone at 954.538.4400 or 800.548.5465 Monday through Friday, from 8:00 a.m. to 6 p.m. and Saturdays, from 8:30 a.m. to 1:00 p.m., excluding holidays.
13. What is Shared Branching?
Shared Branching is a national network of credit unions from all over the country that share facilities to give members thousands of convenient locations to perform transactions just as if they were at their home credit union. Whether you are at work, home, or your favorite travel destination, your credit union is always nearby.
14. Who can become a member of PFCU?
PFCU Membership is open to persons that work or live in Monroe County, Broward County, Miami-Dade, Palm Beach, Martin, Hillsborough, Manatee, Pinellas, Sarasota County, Charlotte County, Collier County, Lee and St. Lucie counties. Members, sponsors, and employees of Bonefish Tarpon & Trust, members of homeowner associations and homeowners in Bonita Lakes, Casabella at Windermere, Coastal Oaks at Nocatee, Cordova at Spanish Wells, Julington Lakes, lakeshore, Palazzo at Naples, Royal Cypress Preserve, Toll Brothers at Atlantic Beach Country Club, Toll Brothers at Eagle Creek, students, faculty, employees and alumni of California Southern University, and employees of our current Select Employee Groups. Membership is extended to family members of these employees. An immediate family member includes parents, children, spouse, or surviving spouse of the member, or any other relative by blood, marriage or adoption. Once an immediate family member joins, then that person’s immediate family would be eligible to join. “The term “persons” includes individuals, organizations, associations and corporations.
Employees of FPL Group and its subsidiaries, who work in the United States of America. Employees (current and retired) of FPL Group and its subsidiaries, contractors and employees of contractors who work regularly on the premises of FPL Group. Employees of Ryder System, Inc. and its wholly-owned subsidiaries. Un-remarried spouses of persons who died while within the field of membership of Ryder System Federal Credit Union; persons retired as pensioners or annuitants from the above employment or as employees of Ryder System Federal Credit Union; members of their immediate families; and organizations of such persons.
15. Can I do my banking at any of the branches?
16. What agencies review transactions like this?
This transaction was approved by the National Credit Union Administration, the Federal Deposit Insurance Corporation, and the Florida Office of Financial Regulation.