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Personal

 

Privacy & Security

Power Financial Credit Union is committed to protecting the privacy of our members, and all others with whom we do business.

In-depth layers of security!

 

Recommended Browsers

Our website and Online Banking has been optimized for viewing within certified browsers.  Browsers that are certified have passed our security testing.  By using an unsupported browser, you may not be able to view the take full advantage of all the features within Internet Banking and our website. See below for a list of recommended browsers.

  • Safari. To learn more about or download the latest Safari version, please visit here.
  • Google Chrome. To learn more about or download the latest Chrome version, please visit here.
  • Mozilla Firefox. To learn more about or download the latest Firefox version, please visit here.
  • Opera. To learn more about or download the latest Opera version, please visit here.
  • Microsoft Internet Explorer.  To learn more about or download the latest IE version, please visit here.

Username & Password

The safety of your Online Banking session begins with you. Your password is critical to the security of your Online Banking session, so never share your username or password with anyone. For added security, if a password is entered incorrectly five times, we automatically lock the Online Banking account. Your username is your Power Financial Credit Union member number. Your password is created by you and must be at least eight (8) characters in length. Create a strong password by using a combination of alphabetical (upper- and -lowercase) and numerical characters as well as symbols. Be sure to choose a password that is obscure, but can be easily recalled by only you. Try not to select something obvious or identifiable such as: your mother’s maiden name, the name of your children, the name of your pet, your house number, or your birthday. We also recommend that you do not Auto Save your password in your browser. Power Financial Credit Union employees do not have access to your password. Should your account become locked out, and you have not set up the Forgotten Password feature, you will need to contact the Credit Union. We recommend that you always sign off (log out) when done banking online.

Enhanced Login Security

Enhanced Login Security protects against online fraud by providing an additional authentication ‘factor’ beyond your username and password used today through the use of a one-time access code. You can set up how you want to receive a one-time pass code from the following options: phone, text message, or email. After setting up your login security options the next time you login, the rest of your online banking experience will remain exactly the same. In the future if you log in from a different computer you will be asked to enter a one-time access code as an additional line of defense to prevent unauthorized access. For convenience, after you successfully authenticate with your password and One-Time Passcode (OTP), you may enroll your computer and a cookie will be saved to your computer for future authentication. We recommend this option so that you will not need a one-time Passcode each time you log in.

Timeout Feature

For additional security, Power Financial Credit Union uses a Timeout Feature within SecureLink Online Banking. This setting will automatically log you off after 10 minutes of inactivity. This is the amount of time recommended for keeping your accounts even more secure.

Firewalls

Information first passes through a filtering router and is then passed through the firewall. The firewall verifies the source and destination of each information packet, changes the address of the packet and then delivers it to the appropriate area. This way, all inside addresses are protected from outside access and internal addresses are invisible to observers.

Encryption

We use software that incorporates full RSA data encryption to ensure security and privacy of transactions. We require the use of a secure browser to access your account online. Your browser must be equipped with SSL (Secure Socket Layer) with 256-bit encryption to communicate with our servers.

Privacy

Protecting the confidentiality of your information en route over the Internet is of the utmost importance to your Credit Union. Anyone surfing our Web site will be in a secure environment. The use of a secure browser provides Secure Socket Layer (SSL) protocol protection. SSL utilizes public key cryptography.

Third Party Services

The Credit Union uses a variety of services hosted by third parties to help provide our Services and to help us understand the use of our Services, such as Google Analytics and KISSinsights. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request. Our third party vendors do not collect or share any personal information about a user.

Public Key Cryptography

Public key cryptography is a technique that uses a pair of keys, one public (or distributed) and one private (or confidential) for encryption and decryption. Whenever you access the Web site, the session is protected by public key cryptography.

Important Monthly Statement Privacy Enhancement

For your security, all account numbers on statements will now be masked with only the last four digits visible. At Power Financial Credit Union, your privacy and security is of utmost importance. We are committed to protecting the privacy of our members, and all others with whom we do business.

You can also go paperless! If you have not yet enrolled in our SecureLink® eStatements click here to learn more. Receive an email notification that your monthly statement is available for viewing via our secure site. Since your estatement is an Adobe pdf document, you can print or save your monthly statement. In addition, estatements are available for viewing for a rolling 24-month period.

For increased security and peace of mind, be proactive about identity theft by regularly monitoring your account activity or enrolling in an identity protection program such as LifeLock. If you feel that you may have been the victim of identity theft, report the fraud immediately and change your password. You should also contact the credit bureaus listed below to place a free 90-day fraud alert on your credit file. If you already have an identity theft protection service, please check with them as the fraud alerts may have already been placed.

Experian 888.397.3742

Equifax 800.525.6285

Transunion 800.680.7289