It's a family vibe around here. See how we lift up each other.
I was not looking forward to the negotiating and jumping through hoops that is normally a part of buying a car. So thank you for eliminating all that and getting me a great price to boot. The process was so quick and simple for me. The dealership had everything ready and it was a pleasure for a change. I am so glad my Credit Union offered your services as a benefit. Thank you again for making this a great experience.
My sincere appreciation to you for making our recent new car purchase worry and stress free. Both my wife and I attended your new car purchase seminar sponsored by Power Financial CU and we were both impressed with your industry knowledge and professionalism. After we engaged you to help us with our new car purchase, your help and guidance in each step of the process resolved any and all concerns we may have had. There was no sales pressure from the dealer either on the price of new car or issues with our trade-in. The whole process from beginning to end could not have gone any smoother than it did. I highly recommend that other members of Power Financial CU seeking to buy a new car engage your services. – Richard and Therese H.
My auto advisor representative worked diligently with our preferred dealer and was able to successfully negotiate an excellent deal for us. We are very happy with the deal and I’m convinced I could not have negotiated a better deal on my own. She always kept us informed as the negotiations progressed. Throughout the entire process she was very knowledgeable, friendly, courteous and professional at all times. If we are ever again in the market for another vehicle we would definitely welcome our auto advisor representative involvement without hesitation. We were able to pick-up our new vehicle in a matter of days. We sincerely appreciate the professional services provided by Power Financial Credit Union.-A member from Palm Beach, FL
I have never had a complaint or problem in 28 years of being a member. Always go beyond what is expected.
-Kathleen from Delray Beach, FL
I go back to the old National Airlines, Pan Am, and now Power Financial Credit Union. All first class service!
-Anthony from Leeburg, FL
I am writing to compliment you on one of your Personal Service Advisors. She possesses the unique combination of a fantastic personality along with a very professional customer service attitude. She has assisted me with such matters as setting up a new account for my wife, providing information regarding my vehicle loan and requests for information on home mortgage loan rates, to mention a few. In every instance [she] has provided exceptional customer service!
-Danny from Davie, FL
After I was told that there may have been some fraudulent charges made with my Power Financial Credit Union Visa® Debit card, I was shaken and confused as to how this could have happened. I spoke to a PFCU representative that spent an extraordinary amount of time listening to my recount of the day and offered me information which ultimately helped me discover how my wallet was stolen. I just had to let you know what a terrific customer service person she is. Not what most people expect and get from financial institutions. As I have told this story over and over, everyone asks me, “What bank do you use?” because it was so incredible that this was brought to my attention so quickly. Why would anybody want to bank anywhere else?
-Rebecca from Hialeah, FL
Even though I retired from FPL two years ago and live in another state (Ga.), my wife and I find it easy and convenient using Power Financial Credit Union. I have had many opportunities to use other financial institutions, but they couldn’t compare to Power Financial Credit Union. The shared credit unions are near our house and are very helpful. Your long time member. -Angelo from Georgia
I have to tell you – my personal experiences with the CU – ROCK! I love that I can also just run across the street to make deposits and/or mail them in. I also love the feeling of “stability” that I have with you all that I DID NOT have with Great Western that turned into WAMU that turned into Chase, etc…….each time hosing the depositors with new fees……..love you guys! -Cheryl from Juno, FL
Power Financial Credit Union’s Lending Department was friendly and attentive to my needs!
-Gewan from North Lauderdale, FL
People don’t get to know people anymore. I love coming to this place. Everyone knows me. You just don’t see that anymore! -Neil from Homestead, FL
I’ve been banking here for many years. I love these girls! I like the customer service. I bank at [other banks] and it’s not the same! -Evangeline from Homestead, FL
Good, good, good service! -Eduardo from Hialeah, FL
I am in the same business and manage an area that produces a half billion dollars in consumer loans. I wish I had people on my team like [those at Power Financial Credit Union]. -Frank from Pembroke Pines, FL
When I was a preteen my parents opened an account for me and the name of the credit union was Homestead Air Force Base FCU back then. I’ve had an account at this credit union for over 30 years (except for a few months when I got married almost 17 years ago) in this time I’ve had a good experience with the tellers as well as loan officers. I appreciate the care and dedication of all the employees and management over the years, even though the name has changed several times, the customer service has always been excellent. Thanks and keep up the good work! -William from Homestead, FL
Power Financial Credit Union serves members across South Florida with 8 full-service branches and offers convenient account access from anywhere using its secure Online Banking and highly-rated Mobile App.