Hello Fellow Members,
Our credit union was created 70 years ago with a focus on people over profits. This commitment to putting our members’ financial needs first is more important than ever.
If we learned anything over the past 21 months it is that people need a banking partner they can trust, that knows them and their financial goals. Here at Power Financial Credit Union, our mission is to guide our members to better financial lives today and for generations to come. That is why we believe you deserve a partner that is dedicated to providing you with the advice and resources you need to succeed, both in good times and bad.
Looking Back on 2021
As I look back on the last year, it is remarkable how much we persevered and accomplished. We have grown in several ways and have invested in many areas to improve how we serve our members.
We will continue to invest in the tools, technologies and channels our members need to reach their goals. Together these enhanced capabilities offer an exciting opportunity for our valued members to have an easier and more personalized experience than ever before.
In July of 2021, we celebrated 70 years of serving our members across South Florida and beyond. What better way to recognize such a milestone than to give back to the community that has supported us for so many years. As part of our 70th anniversary we donated almost $50,000 to seven deserving charities that are doing amazing work to better our community. We take great pride in supporting the community we serve and will continue to be involved to make a positive difference.
We also took the industry-leading step to eliminate all overdraft and non-sufficient funds fees. This initiative will put almost $1 million annually back in the pockets of our hard-working members. That is a big deal anytime but especially now with the uncertainty we live with today. With the elimination of overdraft and non-sufficient funds fees, it is our hope that we are making banking more accessible, inclusive, and forgiving.
What to Expect in 2022
As we begin the New Year, there are several new initiatives just around the corner aimed at continuing to improve member experience and how we serve you. It’s critical for us to keep pace with the changing needs and behaviors of our members. If we are to continue to deliver on the promise of superior member service, we must reimagine how we engage and serve you. We look forward to sharing more details regarding these enhancements to multiple areas of the credit union throughout the year.
We’re Here for You
As we emerge from the challenges of the last almost two years, we want you to know that we are here for you as we always have been. We will walk side-by-side with you, along every step of your financial journey.
From opening an account to planning for retirement, regardless of the service you need, we will take the time to talk to you and get to know your story so we can craft a solution that is in your best interests and meets your financial goals.
On behalf of the Board of Directors and the staff at Power Financial Credit Union, I would like to wish you a prosperous and safe New Year. Thank you for being a part of our PFCU family. It is our great honor to serve you as a trusted partner.
Chairman – Board of Directors