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Phishing and Identity Theft

Let's work together to safeguard your Power Financial Credit Union accounts and personal information.

When it comes to your privacy, Power Financial Credit Union takes things seriously. Please know we will never request personal information from our members via email.

If you receive an email that asks for your member number, password, or other sensitive information, do not reply to the email or click on any links. Clicking on a link in a fraudulent email can compromise your personal information. It’s always best to type “www.powerfi.org” directly into your online browser to ensure you are going to our trusted website.

Please forward any suspicious emails to abuse@powerfi.org. If you have general questions about your account, please email listening@powerfi.org or call 800.548.5465.

Be proactive about identity theft by regularly monitoring your account activity or enrolling in an identity protection program such as LifeLock™. If you feel that you may have been the victim of identity theft, report the fraud immediately and change your password. You should also contact the credit bureaus listed below to place a free 90-day fraud alert on your credit file. If you already have an identity theft protection service, please check with them as the fraud alerts may have already been placed.

Experian: 888.397.3742
Equifax: 800.525.6285
Transunion: 800.680.7289

 

Lost or Stolen Cards?

Power Financial Credit Union serves members across South Florida with 8 full-service branches and offers convenient account access from anywhere using its secure Online Banking and highly-rated Mobile App.